Maintenance Ticket System
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number, which you can use to track progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
If you have an emergency outside of normal working hours (Monday - Friday 0800 - 1600) please contact the Porters' Lodge on (01865) 279400, or your nearest residential caretaker.